Nurse Connect
Automated WhatsApp outreach and compliance tracking for healthcare recruitment agencies.
Overview
A healthcare recruitment automation platform. Handles candidate outreach via WhatsApp within UK-legal sending windows, tracks compliance documents, matches shifts, and routes inbound replies to a human review queue.
The problem
- 1Healthcare staffing agencies were managing hundreds of candidate WhatsApp conversations manually — slow, inconsistent, and unscalable.
- 2Compliance document chasing (DBS, NMC pin, right-to-work) was done by hand with no tracking or automated reminders.
- 3No structured system existed to match available candidates to open shifts at speed.
The solution
Built a full recruitment automation platform with Twilio-powered two-way WhatsApp messaging, automated within UK-legal sending windows (07:30–08:30, 12:30–13:30, 18:00–20:00).
Added compliance document tracking with automated reminders until each candidate's pack is complete.
Built a human review queue that handles routine replies automatically and escalates edge cases to a recruiter.
Key features
Two-way WhatsApp messaging via Twilio with automated outreach and inbound reply handling.
Messages sent only within UK-compliant time windows — no out-of-hours contact.
DBS, NMC pin, and right-to-work document status tracked per candidate with automated reminders.
AI handles routine replies; edge cases are flagged for a human recruiter.
Candidate availability matched to open shifts automatically.
Full seeded demo with sample candidates for client presentations.
Technology stack
Results
98% open rate vs 22% for email in healthcare temp market.
Zero out-of-hours messages — legally compliant by design.
Inside the product
Pick the next step that fits your timeline. Our team can take it from here.